Customer Service is a phrase everyone throws around but is not always well-defined. We like to define it as follows:
Simply said - We treat our clients like family.
Our dedicated support team is on call around the clock to ensure your website maintains 100% up-time and that your web & marketing needs are effectively met.
We strive to ensure the quality of our work; so if you should experience any issues with your service or with the functionality of your website, it will be handled swiftly and effectively.
In addition, we strive to create sites that are amazingly simple to maintain. Using an industry-leading CMS, you'll have the power to update every page on your site without any technical knowledge required. (if you so choose - otherwise we can handle updates for you! See below for more info)
We are on call 24/7 to address any bug, question, or urgent issue you might have.
Do you feel you don't have the time, experience, or interest in updating your website or using a Content Management System (CMS)?
We offer up 80+ combined years of web development and design experience and can effectively manage and maintain your site for you! This is ideal if you do not want to worry about personally updating your site or learning new software.
We will update/alter your website as often as necessary so that you don't need to spend time away from other critical endeavors. This enables you to take your hands off the technical controls and focus on what you need to spend your time: running your organization.
If this adequately describes your needs, we recommend taking advantage of one of our Webmaster Support Packages. There are many support packages available.